Our SmallTalk Communication and Practice Apps are an important part of your communication and speech practice! We realized software bugs are causing two issues: videos to freeze and content to disappear.
This issue is resolved. Please update all of your SmallTalk Communication and Practice Apps. If you have any questions or concerns, please call us at 888-274-2742.
Your Icons Are Missing
Below our technical support team outlined the steps you can take to reset the app and restore your content. Please follow the directions.
1. Go into the app and touch "Settings."
2. Touch "Reset Now" and return to the home page.
3. Your app should be working now. If not, please call us.
Your Videos Are Freezing
Currently this video freeze is affecting the following SmallTalk apps: aphasia (male and female); dysphagia; oral motor exercises; phonemes; blends; days, dates, months; letters, numbers, colors; and common phrases. You can temporarily fix the issue by holding your device in "landscape" mode.
An update is available, please update your app. We apologize for any inconvenience we may have caused. If you have questions or concerns, please call our technical support team at 888-274-2742.