Kudos from Customers Like You - January/February

Mar 05, 2019 | by Angie Maher
Blog_Kudos_Customers

We receive feedback from customers who use our apps, online therapy, and devices every day. Here are a few testimonials from people like you about their experience with Lingraphica.

Customer Kudos from January/February

“It was an easy experience to transition from the trial device to the permanent device. Tim was extremely helpful and kind.” — Caregiver of a TouchTalk Owner, 2/18/19

“My husband has primary progressive aphasia. He has the inability to get his words out. We have been doing the exercises and found them helpful. Thank you.”  Caregiver of a TalkPath Therapy User, 2/12/19

“All the staff have been very helpful, and we appreciate it.” — Caregiver who called for Tech Support, 2/11/19

“Informative, clear, knowledgeable, friendly, cooperative, resourceful.” Caregiver who called for Device Information, 2/8/19

“Everyone was great and helped us get a new loaner delivered in time for our next therapy session. They kept in touch by email and phone until our problem was resolved and then followed up to make sure we were happy.”  Caregiver of a Person in Device Trial, 2/1/19

“[My] daughter is now speaking in sentences, and the device is better than speech therapy!"  Caregiver of a TouchTalk Owner, 1/30/19

"[The device is] a wonderful thing! He takes it with him wherever he goes." Caregiver of a TouchTalk Owner, 1/30/19

"Got right to the problem and resolved it. Clear step-by-step directions over the phone."  Caregiver who called for Tech Support, 1/22/19

"Paola treated me with kindness and concern. She understands and commiserates with my circumstances. She explained everything I need to know about the service that will benefit my husband, Tom. I am deeply grateful for her time and consideration."  Caregiver of a Person interested in a Device Trial, 1/16/19

"You took care of me in a very honest and effective way!"  Caregiver of a TouchTalk Owner, 1/10/19

"It will help [my husband] greatly with his communication with others."  Caregiver of a TouchTalk Owner, 1/8/19

"[The tech support operator] was efficient, very nice, and got down to business and explained everything for the process."  Caregiver of a Person in a Device Trial, 1/4/19

"Justina Otero was wonderful and patient. My daughter is so happy now that her TouchTalk is up and running again. Thank you, Justina!"  Caregiver of a TouchTalk Owner, 1/2/19

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If you've had a great experience with one of our apps or a device, we'd love to hear from you! In fact, if you have a story you'd like to tell about the progress  you or your loved one has made with the help of one of Lingraphica's products, we want to share it! Just click the button below to fill out a short form, and someone from our marketing department will contact you to get all the exciting details. Your story may give someone else like you HOPE...please share it!

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