Redefining Technical Support for AAC Devices

Oct 11, 2012 | by Michele Hart-Henry

For each person with aphasia, customer support and training needs may be vastly different. What is the best way to teach AAC technology to adults who may be struggling with even basic words?

The answer is that there is no single solution. At Lingraphica, we understand that people with aphasia often need time to learn a new skill set. We’ve put in more time than any other AAC device company researching the key factors that create a useful speech-generating device (SGD) for people with aphasia.

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Our conclusion? AAC device companies have to be flexible when it comes to supporting their customers. That’s why Lingraphica offers free, experienced technical support over the lifetime of its speech-generating devices.

Our AllTalk and TouchTalk SGD devices are easy to use but to help, we offer many forms of technical support and training for users, their caregivers, and speech language pathologists. Our goal is to ensure that our customers are successfully able to use their SGDs to reconnect with their families, friends, and communities.

Thanks to our free lifetime support with all our Aphasia AAC devices, our customer service team can help with whatever you need. Just give us a call at 888-274-2742.

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